About us

Our Story

WNS-HealthHelp

HealthHelp, a unit within WNS, is a trusted healthcare advisor for health plans’ clinical programs. Our unified suite of solutions simplifies medical complexity and workforce challenges, and enhances provider relations and member journeys. Our uniquely designed UM and clinical solutions were developed to fit into health plans’ existing clinical programs to advance outcomes and success. We work in partnership to understand health plan commercials and Medicare clinical programs, and determine where our solutions can advance outcomes and lower cost. There is no one size fits all, and we know how to build the best solution for a specific health plan’s needs.

Clinically Superior | Collaborative | Unmatched Expertise

Our Focus

To deliver proven results, including 98% provider satisfaction, enhanced patient outcomes and reduction in unnecessary procedures through AI-enabled workflows and analytics.

Our Mission

To unite payers, providers, and patients through a collaborative care model, ensuring patient-centered treatment that drives superior outcomes with compassion and clinical excellence.

Our Vision

To revolutionize healthcare by pioneering transformative, evidence-based care that fosters partnerships and inspires trust, creating a healthier future for all.

 

WNS-HealthHelp Accreditation

Our Transformative Approach

Elevating Patient Care

Clinical integrity
Proactive communication
AI-optimized treatment pathways

Empowering Providers

AI-powered optimization
Faster approvals
Reduced denials

Unleashing Payer Potential

Tailored solutions
Operational flexibility
Scalable, AI-driven technology

Results

Measurable improvements in patient health and satisfaction
Elimination of over-testing while decreasing denials
Continually evolving AI technology and clinical expertise

Our Executive Team

Shea Helmle

Shea Helmle

Chief Executive Officer

George Gjermano

George Gjermano

Senior VP, Product

Todd Sabath

Todd Sabath

Chief Revenue Officer

Adrienne Jacobs

Adrienne Jacobs

VP, Human Resources

Roland Ho

Roland Ho

Chief Data Officer

Ankit Vijay

Ankit Vijay

VP, Operations

Mark Galvan

Mark Galvan

VP, Information Technology

John Hoffman

John Hoffman

Senior VP, Practice Mgmt

"The HealthHelp team is excellent in the UM space. Great partnership."

Senior Executive, Medical Management
National Health Plan

"HealthHelp does a great job with collaboration, communication, understanding expectations, and delivering outcomes."

C-suite team
Regional Health Plan

"The support team is very helpful and responsive.”

Operational Executive
Blues Plan

“HH was expeditious in implementation and working towards advancing our programs.”

IT Executive
Regional Health Plan