About us
Our Story
WNS-HealthHelp
HealthHelp, a unit within WNS, is a trusted healthcare advisor for health plans’ clinical programs. Our unified suite of solutions simplifies medical complexity and workforce challenges, and enhances provider relations and member journeys. Our uniquely designed UM and clinical solutions were developed to fit into health plans’ existing clinical programs to advance outcomes and success. We work in partnership to understand health plan commercials and Medicare clinical programs, and determine where our solutions can advance outcomes and lower cost. There is no one size fits all, and we know how to build the best solution for a specific health plan’s needs.
Clinically Superior | Collaborative | Unmatched Expertise
Our Focus
To deliver proven results, including 98% provider satisfaction, enhanced patient outcomes and reduction in unnecessary procedures through AI-enabled workflows and analytics.


Our Mission
To unite payers, providers, and patients through a collaborative care model, ensuring patient-centered treatment that drives superior outcomes with compassion and clinical excellence.
Our Vision
To revolutionize healthcare by pioneering transformative, evidence-based care that fosters partnerships and inspires trust, creating a healthier future for all.
WNS-HealthHelp Accreditation




Our Transformative Approach
Elevating Patient Care
Clinical integrity
Proactive communication
AI-optimized treatment pathways
Empowering Providers
AI-powered optimization
Faster approvals
Reduced denials
Unleashing Payer Potential
Tailored solutions
Operational flexibility
Scalable, AI-driven technology
Results
Measurable improvements in patient health and satisfaction
Elimination of over-testing while decreasing denials
Continually evolving AI technology and clinical expertise
Our Executive Team

Shea Helmle
Chief Executive Officer

George Gjermano
Senior VP, Product

Todd Sabath
Chief Revenue Officer

Adrienne Jacobs
VP, Human Resources

Roland Ho
Chief Data Officer

Ankit Vijay
VP, Operations

Mark Galvan
VP, Information Technology

John Hoffman
Senior VP, Practice Mgmt