About us

Our Story

WNS-HealthHelp

HealthHelp, a unit within WNS, is a trusted healthcare technology platform for health plans’ clinical programs for over 25 years. Our unified suite of Advanced AI powered technology platform-based solutions simplifies medical complexity and workforce challenges, and enhances provider relations and member (i.e., customer experience) journeys. Our industry leading utilization management and clinical solutions were developed to fit into health plans’ existing clinical programs to achieve critical business outcomes. We work in partnership to understand health plan commercial and Medicare clinical programs, and determine where our solutions can advance outcomes and lower cost. There is no one size fits all, and we know how to build the best tailored solution cost effectively for a specific health plan’s needs.

Advanced AI Clinical Engine + Proactive Collaboration + Not Health Plan Owned

Our Focus

To deliver proven results, including 98% provider satisfaction, enhanced patient outcomes and reduction in unnecessary procedures through AI-enabled workflows and analytics.

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Our Mission

To unite payers, providers, and patients through a collaborative care model, ensuring patient-centered treatment that drives superior outcomes with compassion and clinical excellence.

Our Vision

To revolutionize healthcare by pioneering transformative, evidence-based care that fosters partnerships and inspires trust, creating a healthier future for all.

WNS-HealthHelp Accreditation

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Our Transformative Approach

Elevating Patient Care

Clinical integrity
Proactive communication
AI-optimized treatment pathways

Empowering Providers

AI-powered optimization
Faster approvals
Reduced denials

Unleashing Payer Potential

Tailored solutions
Operational flexibility
Scalable, AI-driven technology

Results

Measurable improvements in patient health and satisfaction
Elimination of over-testing while decreasing denials
Continually evolving AI technology and clinical expertise