UM Programs
Genetic Testing
Simplifying Genetic Testing Management
Our practical, evidence-based solution simplifies the growing complexity of genetic testing, powered by independent genetics experts and AI-enhanced workflows.
Program Includes:
All specialties, multi-gene panels, liquid biopsy, FDA companion diagnostics, gene expression classifiers, MRD testing, NIPT and expanded carrier screening panels
Genetic experts behind every review
Top geneticists guide every decision
Effective Medical Policy
Up-to-date criteria and AI workflows for fast, easy-to-understand engagement
Collaborative Care
Proactive specialist-to-specialist outreach to maximize alignment, expedited with AI workflows
Addressing the Challenges
$27B Spent Annually
Genetic Testing Cost in the U.S.
Proven Results
Low appeals and high provider satisfaction
Expedited Turnaround
AI-optimized approvals
Enhanced Experience
Members benefit from streamlined, AI-powered processes
Why choose WNS-HealthHelp
Optimized Outcomes
Our AI-enhanced collaborative programs eliminate friction in clinical interactions, strengthen results and proactively support providers and members. We empower decision-making with intelligent insights.
Payers
Get optimal outcomes, provider satisfaction and better member experiences with AI-driven workflows
Providers
Gain expert consultation, AI-powered clinical decision support and expedited workflows
Patients
Get the most appropriate care at the lowest cost, expedited by AI with a personalized treatment journey
Related Articles
Uniting UM Expertise and Innovation
In today’s fast-evolving healthcare landscape, the need for faster approvals, reduced denials and seamless provider collaboration is more critical than ever.
Breaking the AI Denial Cycle
AI has received negative press for automating denials. Learn how AI can be channeled to rescue needed patient care.
AI-driven Innovations in UM Workflow
In the rapidly evolving healthcare industry, AI has emerged as a transformative force, particularly in streamlining UM.